Terms And Conditions
Kindly read the following information carefully for your own benefits. While you submit query and deposit the amount to Jaipur Tour and Travels (Sister concern company of Dreams Infosoft Technology Pvt. Ltd.)for the services rendered by you, you accept the terms & conditions mentioned herein below. You also agree that all these terms and conditions apply to the agreement that Jaipur Tour and Travels, its representative/s and handling executive supplies to you.
Customers availing the services of Jaipur Tour and Travels (Sister concern company of Dreams Infosoft Technology Pvt. Ltd.) are requested to fill all necessary fields given in the Reservation Form on the website and submit the same to send to our Tours Department. Should the customer need immediate assistance, may get in touch with us directly through our e-mail firstname.lastname@example.org OR any of the contact address given on the website. Our travel experts will ensure earliest possible reply to your query with the best of the available information. Jaipur Tour and Travels (Sister concern company of Dreams Infosoft Technology Pvt. Ltd.) reserve the right to not to accept any booking order without assigning any reason thereof. No reservation is accepted and completed till the agreed amount for the desired service is received by Jaipur Tour and Travels (Sister concern company of Dreams Infosoft Technology Pvt. Ltd.) from the customer, until specified unless.
The rates quoted by us to any customer during the course of correspondence are valid for the period mentioned by the customer in their query or as specified in our reply. Incase no period is specified kindly recheck the same with the concerned staff in our office. The rates quoted by us are not applicable for the festive dates, especially during X-Mas and New Year (15th Dec - 15th Jan) period, until specified unless. The offers for festive dates will be given upon request only. All our rates are exclusive of all applicable taxes (Hotel Expenditure Tax, Luxury Tax, Service Tax, Road Tax, State / Central Govt. Tax, Govt of India Service tax etc.), until specified unless. Our price offers can be in Indian Rupees, US Dollars, Euro, GBP or any other major currency depending on the nationality / location of the customer corresponding with us. Any increase in tax structure, fuel charges OR any additional tax introduced by state/central Govt. during the course of fulfillment of the services shall be payable by the customer availing our services. The rates indicated on the website for any service are tentative only, based on group travels, until specified unless. The visitors are requested to contact our office to get exact cost for the required travel service/s for their visit.
Most of the hotels in India offer 1400 hrs check in and 1200 hrs. check out facility. Complementary ‘Early Check-In’ OR ‘Late Check Out’ required by any customers is always subject to the approval of the respective hotel/s based on the availability of the room at the time of arrival/departure of the guest. For such facility a written request is to be sent to our file handling executive enabling him / her to check the possibilities with the hotel/s for the same. Jaipur Tour and Travels (Sister concern company of Dreams Infosoft Technology Pvt. Ltd.) and any of its representatives, do not guarantee early check in / late check out without approval from the hotel. Customers are requested to take a written confirmation from our office for the same, after sending request.
After finalizing the tour services, incase of any amendment in the bookings requested by the customer, our confirmation will be subject to availability of the desired service. Customers are kindly requested to contact our office in Delhi for any amendments / extension to avail the benefits of our super saver offers. Jaipur Tour and Travels, its staff and representatives take no liability for any additional expense/s incurred due to such amendments requested by the customer. The additional expenses (if any) will be informed to the customer by the Company (Jaipur Tour and Travels) representative during the course of correspondence and the amendments will be made only after the acceptance / confirmation from the customer on additional payments, if any.
As per the policy of the hotels in India, all hotel reservation are required to be reconfirmed by the agent / customer at least 60 days prior to the arrival incase of groups and 45 days prior to the arrival date incase of individual travelers, failing which the hotel/s reserve the right to release blocked accommodation and levy at least retention charges equal to one night room rent (or as per the hotel policy), which is payable by the customer making reservation through us. Neither we nor any of our representatives take the responsibility to make any refund to the clients on behalf of the hotel or any other service provider for any cancellation charged by the hotel or any other service provider.
Jaipur Tour and Travels (Sister concern company of Dreams Infosoft Technology Pvt. Ltd.) and all its representative are committed to provide the best of the services and information to every customer. While offering any travel related service to the customer, we endeavor to ensure that all the information given by us on our website or through any other source or provided by our representative, are complete and accurate to our knowledge. We neither guarantee nor take any responsibility for the accuracy and completeness of the information provided on our website or by the staff/representative of Jaipur Tour and Travels, during the course of correspondence with the customer. We also do not take the responsibility for any complaint/ dispute between the customer and any hotel. The customers are requested and required to check the details of the hotel/s and other services through internet or our staff before finalizing the reservations through us.
If the customer is not satisfied and wish to make a complaint (during or after the completion of the journey) about the hotel, transport, guide, air travel, train journey or any part of the services rendered through Jaipur Tour and Travels, we request our customer to send us a written note in detail through fax OR e-mail as to enable us forward the same to the concerned authority/authorized person for their / his/ her clarification and further action on the same. Being a Tour Operator, we will act fast and at the highest professional level to solve the problem with the customer but Jaipur Tour and Travels. and any of its representative does not take any responsibility for any compensation or refund due to any complaint made by the customer during or after the fulfillment of the services. Jaipur Tour and Travels (Sister concern company of Dreams Infosoft Technology Pvt. Ltd.)and its representatives also do not take the responsibility for any dispute between the client and the hotel/s.
Our packages and other rate offers are inclusive of the services specified in our contract sent to the customer during the course of correspondence. Service like International air tickets, visa, monument / museum entry tickets, travel insurance, special services / parties, personal expenses, tips, meals other then specified in the offer letter, camera fee at monuments etc. are not included in our offers until specified unless. Any additional expenses incurred during the fulfillment of the services, due to any unforeseen circumstances such as political closure, strikes, natural hazard, technical failure, flight or train delay / cancellation, sickness or any other unforeseen circumstances beyond our control, will be paid by the customer. Any additional tax introduced by the State / Central Govt. or any other concerned authority OR any hike in diesel / petrol rate, museum / monument entry tickets, guide fee etc. incurred during the course of fulfillment of the tour, will be charged to the customer accordingly.
We do not take any responsibility for any loss, injury or damage to person/s or his/her/their property due to any natural reasons, accident, technical fault, strikes, riots, thefts, wars situation, civil disturbances, or any other reasons beyond our control.
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